Shipping policy
1. Shipping Methods:
We offer various shipping methods to accommodate different needs and preferences. These may include standard shipping, expedited shipping, and international shipping. The available options will be displayed at the checkout process.
2. Processing Time:
Once an order is placed, we will process it with varied processing times (it's one dude in his apt organizing your order). This includes verifying payment information, conducting quality checks, and packaging the items. The processing time may vary depending on the product and order volume. We will strive to process orders as quickly as possible to get you exactly what you ordered.
3. Shipping Time:
The shipping time refers to the time it takes for the package to reach its destination after it has been shipped. This duration may vary depending on the shipping method selected and the destination location. Please note that the shipping time does not include the processing time and they are estimated by shipping vendors.
4. Shipping Costs:
Shipping costs are determined based on the total weight of the package, the shipping method chosen, and the destination address. The shipping costs will be calculated and displayed at the checkout process before finalizing the order. Any applicable taxes or customs duties will be the responsibility of the customer.
5. Tracking and Notifications:
Once the package is shipped, we will also send email notifications with shipping updates, including any delays or changes in the estimated delivery date.
6. International Shipping:
For international orders, please be aware that additional customs fees, duties, or taxes may be applied by the destination country. These charges are beyond our control, and it is the customer's responsibility to pay any applicable fees. We recommend checking with your local customs office for more information.
7. Delivery Issues:
In the rare event of a delivery issue, such as a lost or damaged package, please contact sales@tinydecks.com. We will work with the shipping carrier to resolve the issue and ensure a satisfactory outcome.
8. Returns and Exchanges:
For information regarding returns, exchanges, or damaged items, please refer to our separate Return Policy.
We offer various shipping methods to accommodate different needs and preferences. These may include standard shipping, expedited shipping, and international shipping. The available options will be displayed at the checkout process.
2. Processing Time:
Once an order is placed, we will process it with varied processing times (it's one dude in his apt organizing your order). This includes verifying payment information, conducting quality checks, and packaging the items. The processing time may vary depending on the product and order volume. We will strive to process orders as quickly as possible to get you exactly what you ordered.
3. Shipping Time:
The shipping time refers to the time it takes for the package to reach its destination after it has been shipped. This duration may vary depending on the shipping method selected and the destination location. Please note that the shipping time does not include the processing time and they are estimated by shipping vendors.
4. Shipping Costs:
Shipping costs are determined based on the total weight of the package, the shipping method chosen, and the destination address. The shipping costs will be calculated and displayed at the checkout process before finalizing the order. Any applicable taxes or customs duties will be the responsibility of the customer.
5. Tracking and Notifications:
Once the package is shipped, we will also send email notifications with shipping updates, including any delays or changes in the estimated delivery date.
6. International Shipping:
For international orders, please be aware that additional customs fees, duties, or taxes may be applied by the destination country. These charges are beyond our control, and it is the customer's responsibility to pay any applicable fees. We recommend checking with your local customs office for more information.
7. Delivery Issues:
In the rare event of a delivery issue, such as a lost or damaged package, please contact sales@tinydecks.com. We will work with the shipping carrier to resolve the issue and ensure a satisfactory outcome.
8. Returns and Exchanges:
For information regarding returns, exchanges, or damaged items, please refer to our separate Return Policy.